Return Policy


Please do not send your purchase back to the manufacturer.

Snack Owl offers a 30-day money back guarantee. If you are unhappy with your purchase for any reason, please let us know within 30 days and we will refund you up to $30, the price of our variety pack. For orders above $30, more information will be needed for a full refund. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund.

To get your refund, we require a receipt or proof of purchase, and a detailed explanation of your complaint. If you ordered more than $30 worth of candy on your first order and require a full refund, please provide a detailed explanation of your situation and we will review on a case by case basis. We reserve the right to not grant full refunds on orders over $30 if we feel that the policy is being abused. Your feedback and suggestions will be helpful in creating a better experience for everyone!  Please send this to  As our way to ensure you have the best experience at Pink Panda, we do not require you to send back the product!

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at